We're here to help. Choose the category that best describes your contact.
General Support
Questions about using the tools, technical issues or bugs.
Partnerships & Press
Business opportunities, partnerships and press inquiries.
Privacy & GDPR
Exercise of privacy rights, data deletion, legal questions.
Response Time
Our team responds within 48 business hours (Monday to Friday, 9am–6pm, Brasília time). GDPR/LGPD-related questions are answered within 15 days, as required by law.
Before writing to us
Many common questions are answered on our institutional pages:
- Terms of Service — service usage rules;
- Privacy Policy — how we handle your data;
- Pricing — details of paid plans and what's included.